Quality
First is a philosophy of quality and a framework for earning public
trust in aging services. More important, it is a renewal of our
commitment as aging-services providers to help older adults and their
loved ones live their lives to their fullest potential.
Through Quality First, we work in partnership with all stakeholders -
government, consumers and the people we serve and their families - to
create quality of care and quality of life in aging services. Go to AAHSA's
Quality First site.
The core of AAHSA Quality First is the 10 Elements of
Quality:
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Commitment
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Governance & Accountability
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Leading-Edge Care and Services
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Community Involvement
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Continuous Quality Improvement
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Human Resources Development
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Consumer-Friendly Information
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Consumer Participation
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Research Findings and Education
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Public Trust and Consumer Confidence
Quality First is helping leaders transform aging services
organizations to create a culture of quality improvement. Here is what
AAHSA members are saying:
"Signing the AAHSA QF Covenant creates a new level of
awareness and commitment to our public responsibility and our purpose
for acting as 'good stewards' of our community resources."
"AAHSA QF is a single focus we can all support to provide
confidence to the various stakeholders in senior living throughout the
country."
"Before, we were meeting quality standards; with AAHSA QF, we
are educating ourselves and others."
We would like to recognize the following WAHSA members who have
signed the AAHSA Quality First Covenant, thereby committing their
organization to the principles of Quality First:
